How traditional 'bricks and mortar' retail can survive despite the increase in alternative technologies. This event is aimed at individuals who have a keen interest in understanding the future landscape of retail and how existing and new technologies are shaping the future of our retail destinations. The event will include presentations led by Hammerson, a Q&A opportunity plus published takeaways.
Programme:
Welcome
Kathryn Malloch - Head of Customer Experience | Hammerson plc
Jo Tallack – General Manager Highcross
1. Placemaking & creating flagship destinations – How you enliven spaces through events, environment, arts & culture.
2. Omnichannel retailing – How digital and physical are blurring, how showrooming is becoming more important and therefore challenging us on how we think about space differently
3. Retail technology – Key trends in retail and how technology is enhancing the user experience at Hammerson
4. Mixed use – Leisure trends and how space will change in the future
Q&A